Help Desk Software Tracks Bugs, Issues, Support Tickets
Tenmiles Corporation has released Helpdesk Pilot v. 4, a web-based help desk application that improves companies' service quality and customer satisfaction by turning incoming emails into help desk tickets, and automating the support process.
A virtual call center will help your company in gaining customer's support
If you have a business, which leads by your customers, then you must have support services to handle all these operations. Do you ever calculate your in-house operation cost? It could be minimized to 60% if you outsource your customer service to county like India. You can be benefited by virtual call center services in real time. Through virtual call center, you can gain by less costing on inbound or outbound call, less human resources, less pay, no compensation or human resource issues, no government compliance and other issues.
Web Help Desk Launches Version 9 Cross-Platform Help Desk Software
Cross-Platform Web Help Desk Software Version 9 combines a more refined user experience with multi-tiered approval workflow and a revolutionary approach to asset management through plug-in architecture
Giva's Needs Assessment Tool Simplifies Buying Help Desk and Customer Service Software
Giva radically reduces the complexity of the Software-as-a-Service (SaaS) buying process by offering a vendor-independent Needs Assessment Tool that allows companies to make a more rigorous and objective comparison of vendors based upon a prioritized list of feature requirements when buying customer service and help desk software.
e-Commerce Shopping Cart Software Integrates Help Desk Support System
ViArt.com, an online company supplying e-commerce shopping cart software to more than 200 customers worldwide, provides users with an integrated help desk support system.
LBi Software Engineering Introduces CaseManager Call Tracking and Help Desk Software
CaseManager vastly improves human resource management and benefits administration.
Live Chat Support Software and Outsourced Customer Support services on May I Help You Zone
?A new frontier for Customer Support for Online Customers through Free Live Chat Support Products and services? What has become more of a fundamental than a phenomenon is that Good Customer Support and Service as well as Satisfaction has somewhat of a direct correlation with business venture success. Quality customer support as well as customer relationship management are the key drivers which reward any business whether made of bricks or working solely on the click based model. An online customer service solution easily assures satisfaction to customers who are constantly seeking help and answers to their queries.
The Advantages of Help Desk Support Software
Help desk support software is a must-have for any new or existing online business. Even if the majority of your business is off-line, many people prefer online product and service support.
The Leading Hotels of the World Selects Parature On-Demand Help Desk Support Software
Luxury hotel organization utilizes Parature to support staff across 430 hotels.
QualityUnit Announces Release of Support Center -- Helpdesk and Customer Support Software
Support Center is powerful and easy-to-use helpdesk and customer support software that allows you to take control of your company inbox, and productively handle interactions between you and your clients.
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Industry Leading Web Help Desk Tops 500 Customers
Implemented by leading education, enterprise and government organizations
Integral System Leverages ABS Help Desk For Its Growing Customer Base
New client agreement with Integral Systems has pushed ABS to expand its help desk services to include clients' end-customers. Through the versatility of ABShelp?, ABS's state-of-the-art, Web-enabled Knowledge Center, ABS crafted a custom solution offering Integral's Software as a Service (SaaS) clientele direct access to 24/7, multi-channel application support.
e-Commerce Shopping Cart Software Integrates Help Desk Support System
ViArt.com, an online company supplying e-commerce shopping cart software to more than 200 customers worldwide, provides users with an integrated help desk support system.
Web Help Desk Launches Version 9 Cross-Platform Help Desk Software
Cross-Platform Web Help Desk Software Version 9 combines a more refined user experience with multi-tiered approval workflow and a revolutionary approach to asset management through plug-in architecture
Live Chat Support Software and Outsourced Customer Support services on May I Help You Zone
?A new frontier for Customer Support for Online Customers through Free Live Chat Support Products and services? What has become more of a fundamental than a phenomenon is that Good Customer Support and Service as well as Satisfaction has somewhat of a direct correlation with business venture success. Quality customer support as well as customer relationship management are the key drivers which reward any business whether made of bricks or working solely on the click based model. An online customer service solution easily assures satisfaction to customers who are constantly seeking help and answers to their queries.
iYogi Launches 24/7 Computer Help Desk Support for Small and Medium Enterprises
Most cost effective, outsourced help-desk support, available at a flat monthly fee of $6.99 per-computer, per-month.
Unlimited access to the highest quality Microsoft Certified (MCDST) 'live' computer support on the phone, email or via remote access.
Highest published industry benchmark of 93% customer satisfaction for computer support and an overall resolution rate of 84%.
IntraLearn Software Corporation Strengthens Commitment to Partners and Customer Support with Online Resource Centers
Seeking to enhance communication and ease the delivery of software, marketing collateral, FAQs, documentation and news, IntraLearn Software Corporation (ISC) has launched Online Resource Centers for Partners and Customers. Utilizing Microsoft SharePoint, the Resource Centers provide partners and customers with access to downloads, patches, upgrades, discussions, files, and more. The sites will continue to grow with technology additions such as Microsoft Communications Server and the release of additional content including Knowledge Base articles.
LBi Software Engineering Introduces CaseManager Call Tracking and Help Desk Software
CaseManager vastly improves human resource management and benefits administration.
HDI Invites Help Desk & Support Industry Participation in 2007 HDI Practices and Salary Survey
HDI®, the world's largest membership association for help desk, IT service and support professionals and the premier certification body today issued a call for participation in the 2007 HDI Practices and Salary Survey. The survey questionnaire is available online on HDI's website, http://www.thinkhdi.com/takethesurvey2007 The deadline for participation is August 17, 2007. All participants will receive a copy of the 2007 HDI Practices and Salary Survey report.
The Advantages of Help Desk Support Software
Help desk support software is a must-have for any new or existing online business. Even if the majority of your business is off-line, many people prefer online product and service support.